Privacy Policy

Last Updated: August 17, 2026

At BuyBot, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website, thebuybot.com.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect certain information, including:

Personal Information

Full name
Email address
Phone/mobile number
Billing address
Shipping/delivery address
City, state, and PIN code
Account login information, where applicable

Order Information

When you purchase products from us, we may collect:

Products purchased
Order number
Order value
Shipping and billing details
Payment status
Transaction-related information

We do not directly store your complete debit card, credit card, UPI, or banking credentials. Payments may be processed through third-party payment providers, who handle payment information according to their own privacy and security policies.

Technical Information

When you visit our website, certain information may automatically be collected, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Date and time of visits

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments and refunds
Deliver your products
Provide order updates and customer support
Respond to your questions and requests
Manage your customer account
Improve our website, products, and services
Personalize your shopping experience
Detect and prevent fraud, unauthorized activity, or abuse
Send transactional communications
Send promotional offers, updates, and marketing communications where permitted
Comply with applicable legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

Shopify and website technology providers
Payment gateways and payment processors
Shipping and logistics partners
Order fulfillment providers
Customer support providers
Website analytics and marketing service providers
Fraud prevention and security providers
Government authorities or legal institutions when required by law

These third parties may only receive the information reasonably necessary to provide their services or fulfill legal obligations.

4. Shopify

Our online store is powered by Shopify. Shopify provides the technology and infrastructure that allows us to operate our online store, process orders, and provide certain services.

Information submitted through our website may therefore be processed by Shopify and its service providers in accordance with their applicable privacy practices.

5. Payment Information

Payments made through our website may be processed by third-party payment gateways.

BuyBot does not intentionally store complete payment card information such as full card numbers, CVV numbers, or banking passwords on its own servers.

You should review the privacy policies of the payment provider used for your transaction to understand how your payment information is handled.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

Remember your preferences
Keep products in your shopping cart
Maintain login sessions
Understand website traffic and usage
Improve website performance
Provide relevant marketing and advertising
Measure the effectiveness of our marketing campaigns

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you provide your email address or phone number and have provided appropriate consent where required, we may send you:

New product updates
Special offers
Promotional communications
Sale announcements
Product recommendations
Other BuyBot updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

For other marketing communications, you may contact us and request to stop receiving promotional messages.

Transactional communications, such as order confirmations, shipping updates, and important account notifications, may still be sent when necessary to complete your order or provide our services.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise concerns regarding the processing of your personal information

To exercise any applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. Third-Party Links

Our website may contain links to third-party websites, applications, social media platforms, or other services.

BuyBot is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.